Reservations Service Center Supervisor

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. • Ensure that standards are maintained at a superior level daily.• Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.• Resolve guest complaints, ensuring guest satisfaction.•...

• Maintain complete knowledge of andcomply with all departmental policies, service procedures andstandards. • Ensure that standards are maintained at asuperior level daily.• Anticipate guests' needs,respond promptly, and acknowledge all guests, however busy andwhatever time of day.• Resolve guest complaints, ensuringguest satisfaction.• Maintain...

General Information Country/Region United Arab Emirates Province/City Abu Dhabi Location Rosewood Abu Dhabi Department Rooms - Heart of House Job Type Full-time Permanent Job Description OVERVIEW/BASIC FUNCTION: Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and general hotel...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

ThePositionHandle customer callsinquiries pertaining to room reservations, with a focus on revenuemaximization and quality.KEY ROLES&RESPONSIBILITIESToensure the reservation sales agents are filling theresponsibilities as outlined in their jobdescriptions.Supervising the day to dayrunning of the reservation department ensuring that the work loadis fairly...

Roles and responsibilities Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and general hotel information.RESPONSIBILITIES:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Handling incoming and outgoing calls promptly with a...

Roles and responsibilitiesProvide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and general hotel information.RESPONSIBILITIES:Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.Handle incoming and outgoing calls promptly with a pleasant...

Roles and responsibilities Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and general hotel information.RESPONSIBILITIES: Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. Handle incoming and outgoing calls promptly with a...

At Mind Base Education, we strive for excellence in student development. We are seeking a seasoned Center Supervisor to spearhead our Al Ain center's growth.ResponsibilitiesDrive revenue growth through effective sales techniques and customer engagement.Liaise with HR on hiring, onboarding, and staff-related matters.Implement policies and procedures to...

Roles and responsibilitiesProvide prompt, courteous andefficient handling of all requests for guest room reservations,changes, cancellations and general hotelinformation.RESPONSIBILITIES:•Maintain complete knowledge of and comply with all departmentalpolicies, service procedures and standards.•Handling incoming and outgoing calls promptly with a...

Roles and responsibilitiesProvide prompt, courteous andefficient handling of all requests for guest room reservations,changes, cancellations and general hotelinformation.RESPONSIBILITIES:•Maintain complete knowledge of and comply with all departmentalpolicies, service procedures and standards.•Handling incoming and outgoing calls promptly with a...

Job DescriptionPRIMARY RESPONSIBILITIES:Guest ServiceResponsibilitiesThe Service Center Agent is working in a centralarea because she/he receives all the calls from outside the hoteland coordinates the internal calls.The Service Center Agent mustensure that all tasks performed are procedurally correct, timelyand of a consistently quality.The Service Center...

Roles and responsibilities 1. CommunicationSkills VerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson. WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings. ActiveListening: Understanding customer needs andrespondingappropriately. 2.CustomerService ...

Roles and responsibilities1. CommunicationSkillsVerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson.WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings.ActiveListening: Understanding customer needs...

Roles and responsibilities1. CommunicationSkillsVerbalCommunication: Ability to communicate clearly andprofessionally over the phone or inperson.WrittenCommunication: Proficient in drafting emails,responding to inquiries, and documentingbookings.ActiveListening: Understanding customer needs...

Operations Supervisor, Fulfilment Center Operations We're expanding our team within Amazon Logistics If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile...

We are seeking an experienced and dynamic Center Supervisor to oversee the sales, marketing, and operations of our education center in Al Ain. The ideal candidate will be responsible for launching a new center and managing daily operations, ensuring high-quality educational delivery, leading a team of teachers, driving student enrollment, and maintaining...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various communication...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. Key Job Responsibilities: Assist guests in making room reservations through various communication...

Job OverviewThe Al Sahraa Group is seeking a skilled Fleet Call Center Supervisor to lead and manage the operations of our call center. This role requires strong leadership, communication, and problem-solving skills to ensure efficient and effective customer service.