Operations Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates Atlys, Inc. Full time
About Atlys, Inc.

We're a fast-growing start-up in the travel space, dedicated to making travel more efficient and accessible to everyone. Our mission is to enable every person on earth to travel freely.

The Role

We're seeking a highly detail-oriented and organized Operations Associate/Country Owner to join our team. As a key member of our operations team, you will play a crucial role in assisting customers with their visa applications.

Key Responsibilities:
  • Provide expert guidance on visa requirements and facilitate the application process.
  • Review and verify documentation to ensure accuracy and compliance.
  • Liaise with consulates and embassies to streamline the visa process.
  • Track application statuses and proactively update clients on progress.
  • Ensure the confidentiality of client data.
  • Deliver exceptional customer service to enhance the client experience.
Requirements:
  • Graduate degree.
  • Exceptional eye for detail and ability to manage multiple tasks efficiently.
  • Excellent verbal and written communication skills.
  • Comfortable working with computers and digital tools.
  • Previous customer service experience is an advantage.
  • Passion for travel and immigration.
  • Problem-solving skills and ability to think creatively.
What We Offer:

At Atlys, Inc., we offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to contribute to a more connected world.



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