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Operations Associate

2 months ago

Dubai, Dubai, United Arab Emirates Atlys, Inc. Full time
About Atlys, Inc.

We're a fast-growing start-up in the travel space, dedicated to making travel more efficient and accessible to everyone. Our mission is to enable every person on earth to travel freely.

The Role

We're looking for a talented Operations Associate/Country Owner to join our team. As a key member of our operations team, you will play a crucial role in assisting customers with their visa applications. This is a consumer-facing position that requires attention to detail, excellent communication skills, and a passion for travel and immigration.

Key Responsibilities
  • Provide detailed information on visa requirements and guide clients through the application process.
  • Review and verify documentation to ensure accuracy and compliance.
  • Liaise with consulates and embassies to facilitate the visa process.
  • Track application statuses and proactively update clients on progress.
  • Ensure the confidentiality of client data.
  • Deliver exceptional customer service to enhance the client experience.
Requirements
  • Education: A graduate degree is required.
  • Detail-Oriented & Organized: You possess an exceptional eye for detail and can manage multiple tasks efficiently.
  • Strong Communicator: You have excellent verbal and written communication skills.
  • Tech-Savvy: You are comfortable working with computers and digital tools.
  • Customer-Centric: Previous customer service experience is an advantage.
  • Passion for Travel & Immigration: You have a genuine interest in the travel and immigration sectors.
  • Problem-Solver: You're great at figuring out solutions on the spot.
What We Offer

As an Operations Associate/Country Owner at Atlys, Inc., you will have the opportunity to work with a talented team, gain valuable experience in the travel and immigration industry, and contribute to our mission of making travel more efficient and accessible to everyone.