Bartender - F&B Service Expert

3 weeks ago

Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

About the Job:

We are seeking an experienced Bartender to join our F&B Service team in Jumeirah Emirates Towers. As a key member of our team, you will be responsible for providing exceptional bar services to our guests, including:

  • Guest Service: Identify and meet guests' needs, provide knowledgeable and bespoke service, and assist guests in recommendations to enhance their experience.
  • Customer Satisfaction: Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback procedures to win back guest satisfaction.
  • Operational Excellence: Complete day-to-day activities by following all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
  • Health, Safety, and Environment: Adhere to all relevant health, safety, and environment procedures, instructions, and controls so that Jumeirah provides world-class and luxurious hospitality services to its guests.
  • Quality and Standards: Comply with quality expectations and standards, and maintain efficient workflow by adhering to the sequence of service and standards detailed in relevant F&B Standards Manual.
  • Drink Preparation: Serve beverages according to defined standards and measures, mix ingredients to prepare cocktails and other drinks according to beverage recipes, and ensure all drinks transactions are processed, registered, and settled.
  • Bar Setup and Maintenance: Ensure uniform and personal appearance are clean and professional, setup the bar appropriately, and undertake opening, closing, and cleaning tasks as detailed on checklists.
  • Teamwork and Communication: Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy, and ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
  • Responsible Service: Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with company policy and regulatory requirements.

About You:

  • Up to 2 years of experience, preferably with an international hospitality company.
  • Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.
  • Proficient in English (Read/Write/Speak – Essential).
  • Knowledge of additional language (Desired).

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