Dining Service Associate
6 days ago
Deliver Exceptional Dining Experiences
As a skilled Waiter/ess, you will be part of the F&B Service team in Jumeirah Emirates Towers. Your key responsibilities will include:
- Greet Guests with a Warm Welcome: Escort them to their tables and cater to their requirements by taking food and beverage orders, serving food and beverages to customers, and attending to their needs.
- Communicate Orders Effectively: Inform the kitchen of orders and memorize the menu to offer recommendations to upsell appetizers, desserts, drinks, and other items in line with Jumeirah standard operating procedure.
- Provide Excellent Service: Answer inquiries about food and beverage items on the menu, assist guests by explaining how various menu items are prepared, and describe ingredients and cooking methods.
- Ensure Guest Satisfaction: Be aware of allergy information on menu items and inform guests where needed or inquired. Inform guests of daily specials or special items/promotions not listed on the menu.
- Verify Age Requirements: Check customer identification to ensure they meet alcohol legal age requirements or requirements as per local law.
- Work with Colleagues: Offer food and wine suggestions, take food and beverage orders accurately, and inform the kitchen as per request. Work with bartenders to fill beverage orders and work with kitchen staff to process and expedite food orders.
- Deliver Food and Beverages: Deliver and serve food at tables using established food handling and serving techniques as per Jumeirah standard.
About You:
- Experience: One year of experience in the same position in a restaurant sector within a 5-star hotel, luxury restaurant, or upscale bar setting.
- Language Skills: Fluent in English and an additional international language is a plus.
- Knowledge: Knowledge of Food and Beverage applications: Micros and Sevenrooms.
- Passion: Passion for delivering exceptional dining experiences.
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