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Help Desk Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Dautom Full time

About Dautom

We are a leading IT consulting services provider, committed to innovation and excellence. Our mission is to empower businesses with top-tier talent.

Our team of IT professionals is our greatest asset, built on a foundation of trust, respect, and unwavering support for employee growth and well-being.

At Dautom, we strive to be a great place to work, offering an exciting career journey in the world of technology and corporate culture.

Key Responsibilities:
  1. Deliver exceptional customer service by professionally handling interactions and resolving issues promptly and thoroughly.
  2. Provide high-class support and service for bank products, maintaining a deep understanding of their offerings.
  3. Maintain a high level of adherence to call center scheduling, ensuring seamless communication with customers.
  4. Stay up-to-date with the bank's products and services, providing accurate information to customers.
Requirements:
  1. A minimum of 1-2 years of experience in a call center environment.
  2. Candidates must be available to work 6 days a week.