Partnerships Officer

3 weeks ago


Dubai, Dubai, United Arab Emirates Emirates Full time
Job Description

As a Partnerships Officer at Emirates, you will play a crucial role in fostering strong relationships with our partners to drive business growth and revenue expansion.

Key Responsibilities:
  • Financial Partnership Management
    • Validate monthly partner billings, both inward and outward, for accruals and redemptions by reviewing related reports to ensure accuracy in all elements, including remittance, ad-hoc invoices, and special handling of reconciliations or settlements, all within agreed Service Level Agreements (SLAs).
    • Verify the accuracy of invoiced amounts by analyzing processed batches and reviewing any rejections to ensure they are valid and correct.
    • Proactively communicate with internal teams (Business Operations, Revenue Accounting) and respective partner representatives to advise of any billing discrepancies.
    • Resolve billing issues and queries raised by the partner and internal teams in a timely manner.
    • Liaise with respective internal teams to communicate any applicable changes in propositions and billing.
  • Performance Monitoring and Dashboard Management
    • Monitor transaction data and budget files and ensure all report elements are correct to maintain data accuracy.
    • Identify and report any discrepancies, issues, or deviations from previous periods or other months. Prepare related reports for partnership dashboards, and work with Skywards Analytics Team for accurate updates.


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