Senior Service Ambassador
2 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Senior Waiter to join our team at JUMEIRAH. As a Senior Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Guest Service: Welcome guests warmly and escort them to their tables with a smile. Provide detailed explanations of menu items, emphasizing ingredients and cooking methods as needed.
- Allergy Awareness: Ensure awareness of allergy information for menu items and assist guests accordingly.
- Menu Promotions: Inform guests about daily specials and exclusive promotions not listed on the menu.
- Identification Verification: Verify guests' identification to comply with alcohol age requirements as per local law.
- Food and Beverage Recommendations: Recommend food and wine pairings confidently and accurately take orders, including special requests.
- Food Service: Serve food elegantly and accurately using established techniques.
- Cashiering Duties: Handle cashiering duties efficiently using the MICROS system, ensuring accurate billing and payment processing.
- Team Collaboration: Assist in various restaurant tasks, including answering phones and addressing guest inquiries about specials and themes. Coordinate with bartenders for beverage orders and collaborate with kitchen staff to expedite food orders promptly.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of wine and food pairings
- Experience in a similar role
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