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Service Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary

We are seeking a highly skilled and experienced Service Ambassador to join our team at Hyatt Hotels Corporation. As a Food and Beverage Specialist, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the culinary team to ensure seamless service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Develop and maintain a thorough knowledge of menu items, ingredients, and preparation methods.
  • Upsell and promote menu items, beverages, and special offers to increase revenue.
  • Handle guest complaints and concerns in a professional and courteous manner.

Requirements:

  • Minimum 2 years of experience in a similar role, preferably in a hotel or restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of food and beverage preparation methods, ingredients, and presentation.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.