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Service Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

Job Summary:

We are seeking a skilled Service Ambassador to join our team at Hyatt Hotels Corporation. As a Service Ambassador, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide a high level of service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the hospitality team to ensure seamless service delivery.
  • Develop and maintain a thorough knowledge of hotel services and amenities.
  • Communicate effectively with guests, responding to their needs and concerns in a timely and professional manner.
  • Participate in ongoing training and development to enhance service skills and knowledge.

Requirements:

  • Minimum 2 years of experience in a hospitality role, preferably in a hotel environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of hotel operations and services, with a focus on delivering exceptional guest experiences.