Current jobs related to Guest Experience Supervisor - Dubai, Dubai - Vacancies

  • Guest Experience Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    About the RoleThe Lana, Dubai - Dorchester Collection is seeking a highly skilled Guest Experience Supervisor to join our team. As a key member of our Guest Experience team, you will play a vital role in driving continuous improvement of our Guest experience, enhancing the hotel service proposition, and efficiency of processes.Key ResponsibilitiesWork...

  • Guest Relations Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Description:As a Guest Relations Supervisor at Anantara Dubai Palm Jumeirah Resort & Spa, you will be responsible for providing exceptional service to our guests, ensuring a seamless arrival and departure experience, and maintaining the highest levels of customer satisfaction.Key Responsibilities:Manage the Guest Relations function, ensuring prompt and...

  • Guest Relations Supervisor

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Title: Guest Relations SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Guest Relations Supervisor to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Guest...

  • Hotel Guest Services Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Hotel Guest Services SupervisorAt Anantara Hotels & Resorts, we are seeking a highly skilled and experienced Hotel Guest Services Supervisor to join our team. This key role is responsible for delivering exceptional guest experiences, ensuring that every interaction with our guests is memorable and exceeds their expectations.Key Responsibilities:Anticipate...

  • Guest Journey Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Guest Journey Supervisor to join our team at Anantara Hotels & Resorts. As a key member of our Front Office team, you will be responsible for ensuring that every guest has a seamless and enjoyable experience from check-in to check-out.Key ResponsibilitiesTo anticipate and exceed guest expectations by providing...

  • Guest Experience Ambassador

    4 weeks ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Delivering Exceptional Guest ExperiencesAt Marriott International, we're committed to crafting unforgettable stays for our guests. As a Guest Experience Expert, you'll play a vital role in making this happen. Your responsibilities will include:Providing personalized support to guests throughout their stayAnticipating and addressing their needs to ensure a...

  • Guest Experience Manager

    4 weeks ago

    Dubai, Dubai, United Arab Emirates ادنوك للبترول Full time

    Job DescriptionAs a Guest Experience Manager at ADNOC for Petroleum, you will play a crucial role in developing and executing a guest experience strategy that aligns with the company's brand goals and narrative.Key ResponsibilitiesDevelop and Execute Guest Experience Strategy: Create and implement a comprehensive guest experience strategy that enhances the...

  • Head of Guest Experience

    1 month ago

    Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

    Job Title: Head Guest Relations ExecutiveWe are seeking a highly skilled and experienced Head Guest Relations Executive to join our team at JUMEIRAH. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Team Leadership: Oversee...

  • Guest Experience Coordinator

    2 weeks ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Experience the Art of HospitalityAt Marriott International, we're looking for talented individuals to join our team as Guest Experience Admins. As a key member of our team, you'll play a vital role in ensuring our guests receive exceptional service and have an unforgettable experience.Key Responsibilities:VIP Arrival Preparation: Coordinate and prepare for...

  • Guest Experience Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    About the RoleWe are seeking a highly skilled and organized Guest Relations Agent to join our team at Accor. Your primary responsibility will be to provide exceptional service to our guests, ensuring their stay is comfortable and memorable.Key ResponsibilitiesDelivering Exceptional Guest ServiceOffer professional, friendly, and engaging service to our...

  • Guest Experience Expert

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott international Full time

    Job SummaryAs a Guest Experience Expert at Marriott International, you will be responsible for delivering exceptional service to our guests. This includes processing operational needs, addressing guest requests, and completing reports. You will also be empowered to move about your space and do what needs to be done to create a memorable and unique experience...

  • Chief Guest Experience Officer

    1 week ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    Guest Experience Manager RoleKey ResponsibilitiesGuest Service - Consistently offer professional, friendly, and engaging service to our guests.Leadership - Lead and manage all aspects of the Guest Relations department and ensure all service standards are followed.Problem Resolution - Handle guest concerns and react quickly, logging and notifying the proper...

  • Luxury Guest Experience Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    About the Role:The Guest Relations Manager at Atlantis, The Royal will be responsible for delivering exceptional customer service to guests, meeting and greeting them with a smile, and creating an unforgettable experience. This role requires someone who is immaculately presented and an exceptional communicator, able to interact positively and professionally...

  • Hostess - Guest Experience Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Key Responsibilities:As a Hostess at Atlantis Dubai, you will be the first point of contact with our guests, creating a positive impression and setting the tone for an exceptional experience. Your role will involve greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, and showing guests to their tables. You will also...

  • Customer Experience Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    Guest Experience SupervisorThe role of a Guest Experience Supervisor at The Lana, Dubai - Dorchester Collection is a unique opportunity to drive the delivery of exceptional guest experiences. As a key member of the Guest Experience team, you will play a crucial role in enhancing the hotel service proposition and efficiency of processes.Main...

  • Club Millesime Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    The position of Club Millesime Supervisor at Sofitel Club involves overseeing all aspects of the lounge functions to achieve the highest possible guest satisfaction.Key responsibilities include managing and supervising staff to ensure maximum guest satisfaction, managing the lounge during operating hours, and liaising with the kitchen on food...

  • Hostess - Luxury Guest Experience Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    Job Description:FIVE Hotels and Resorts is seeking a skilled and enthusiastic Hostess to join our team. As a key member of our Front of House team, the successful candidate will be responsible for delivering exceptional guest service, ensuring a warm and welcoming experience for all visitors to our hotel.Key Responsibilities:Provide a warm and personalized...

  • Duty Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Key Responsibilities:Support and assist all Front Office sections to ensure seamless guest experience.Guarantee prompt, cordial attention and personal recognition for all guests, resolving any related issues promptly.Inform and coordinate with other operating departments, such as Housekeeping, Engineering, Sales, and Butlers, on Front Office matters that...

  • Housekeeping Supervisor

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Kempinski Hotel & Residences Palm Jumeirah Full time

    Job Title: Housekeeping SupervisorAt Kempinski Hotel & Residences Palm Jumeirah, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Direct and Control...

  • Housekeeping Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates ALL - Accor Live Limitless Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at ALL - Accor Live Limitless. As a Housekeeping Supervisor, you will be responsible for leading and supervising the day-to-day operations of the housekeeping department to ensure exceptional service standards are met.Key ResponsibilitiesLead and supervise the...

Guest Experience Supervisor

2 months ago

Dubai, Dubai, United Arab Emirates Vacancies Full time
About Us

At Holiday Inn, we're passionate about delivering exceptional guest experiences that leave a lasting impression. With a rich history dating back to 1952, we've honed our craft to provide warm, inviting welcomes to guests from all over the world.

Our Mission

We're committed to making travel a joy for our guests, whether they're on a quick night's stay or a week-long vacation. Our team thrives on creating memories that will last a lifetime, and we're looking for like-minded individuals to join our family.

Job Summary

We're seeking an experienced Guest Experience Supervisor to join our team at the Holiday Inn & Staybridge Suites Dubai Business Bay. As a key member of our Front Office team, you'll be responsible for ensuring seamless guest experiences, supervising daily operations, and driving team performance to deliver exceptional service.

Key Responsibilities
  • Supervise and coordinate Front Office operations to ensure efficient guest service delivery
  • Manage guest preferences and entitlements to exceed brand standards
  • Establish effective communication networks to inform departments on guest service and hotel operations
  • Lead and motivate the Guest Experience Specialists team to deliver outstanding service
Requirements
  • Previous experience in a similar role in a hotel environment
  • Supervisory experience in managing guest expectations and driving team performance
  • Excellent English communication skills, with additional languages a plus
  • Strong ability to build and maintain relationships with guests and colleagues
What We Offer

We're committed to rewarding our team members with competitive salaries and benefits. As part of the global IHG family, you'll become part of a diverse and inclusive community that values individuality and creativity. If you're passionate about delivering exceptional guest experiences and have a passion for hospitality, we'd love to hear from you.