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Housekeeping Operations Coordinator

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

Job Summary:

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Marriott International. As a key member of our Housekeeping department, you will play a critical role in ensuring the smooth operation of our hotel's cleaning and maintenance processes.

Key Responsibilities:

  • Room Status Management: Run sold room reports, verify room status, determine discrepant rooms, and prioritize room cleaning to ensure that vacant dirty rooms are cleaned by the necessary time.
  • Issue Resolution: Document and resolve issues with discrepant rooms with the Front Desk, ensuring that all discrepancies are addressed in a timely and professional manner.
  • Communication and Coordination: Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry, ensuring seamless communication and collaboration among teams.
  • Room Assignments: Prepare and distribute room assignments to Housekeeping staff, ensuring that all rooms are cleaned and maintained to the highest standards.
  • Do Not Disturb Management: Record, monitor, and update the list of 'Do Not Disturb' rooms, ensuring that all guests' preferences are respected.
  • Housekeeping Paperwork: Complete required Housekeeping paperwork, including room status reports and discrepancy reports.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in Housekeeping or a related field preferred.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.