Housekeeping Attendant

3 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time
Housekeeping Attendant Job Description

We are seeking a highly skilled and experienced Housekeeping Attendant to join our team at Hilton Hotels. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel.

Key Responsibilities:
  • Quality Control: Monitor and maintain the appearance, standards, and performance of all Housekeeping and Laundry Team Members, with a focus on training and teamwork.
  • Guest Service: Provide exceptional guest service, ensuring that all guest preferences and requests are met in a timely manner.
  • Room Preparation: Work closely with Floor Housekeeping Supervision to ensure the availability and release of rooms for guest service.
  • Department Management: Manage the controls of the Housekeeping department, including employee frequency, master key release, incident reporting, uniform and linen management, and more.
  • Lost and Found: Conduct monthly Lost and Found and donation procedures.
  • Uniform Maintenance: Check and send uniforms for cleaning and repair as needed.
  • Document Control: Coordinate and control all traffic of documents and people within the department, including linen release and guest clothing delivery.
  • Laundry Management: Make daily guest clothing releases for guests using the laundry service and monthly closing of laundry expenses.
  • Team Support: Replace Laundry Attendants in case of holidays, days off, or absences.

Requirements: To be successful in this role, you will need to have excellent communication and leadership skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.



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