Executive Property Handover Specialist

1 week ago


Sharjah, Sharjah, United Arab Emirates Dmcdubai Full time

We're seeking a skilled professional to join Dmcdubai as an Executive Property Handover Specialist.

Job Summary:

This role is responsible for ensuring a seamless property handover experience for our clients. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  1. Customer Engagement: Provide innovative solutions to customer inquiries and concerns, ensuring a positive experience and high levels of customer satisfaction.
  2. Property Inspections: Conduct thorough property inspections with customers during home orientation, ensuring that all issues are addressed and resolved in a timely manner.
  3. Communication and Coordination: Coordinate with internal teams to ensure that properties are ready for handover, and communicate effectively with customers to manage their expectations.
  4. Document Management: Ensure that all necessary documents are in order and that customers are aware of their responsibilities and obligations.
  5. Quality Assurance: Conduct regular quality checks to ensure that properties meet our high standards, and implement corrective actions as needed.
  6. Reporting and Analysis: Provide regular business review reports to management, highlighting key trends and areas for improvement.
Requirements:
  1. Education: Bachelor's or Master's Degree in a related field, such as business administration, customer service, or real estate.


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