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Relationship Builder

1 week ago

Dubai, Dubai, United Arab Emirates Everythinginclick Full time

We are looking for a talented Relationship Builder to join our team at Everythinginclick. In this role, you will be responsible for building and maintaining strong relationships with our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in contributing to the overall success of our company.

Main Responsibilities
  1. Develop and maintain strong relationships with customers through excellent communication and interpersonal skills.
  2. Address customer inquiries and concerns in a timely and professional manner.
  3. Provide accurate and helpful product information to customers.
  4. Collaborate with cross-functional teams to ensure a seamless customer experience.
  5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
Requirements
  1. Bachelor's Degree in Business Administration, Marketing, or a related field.
  2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
  3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
  4. Proficiency in customer service software and tools.
  5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.