Sales Director
3 weeks ago
Job Summary:
The Sales Manager - Government and GCC Markets will be responsible for developing and maintaining a working knowledge of Fairmont Hotels, positioning Fairmont Dubai as the Six Simple Standards leader, and delivering the Fairmont Service Promise core beliefs and Occupational Health and Safety policies.
Key Responsibilities:
- Develop and maintain close working relationships with all accounts to ensure that client expectations are exceeded.
- Maintain, acquire, and develop new and existing accounts to increase The Group's market share through research, telesales, existing databases, etc.
- Explore business opportunities and convert them into room nights and revenue.
- Remain up-to-date with regional and international developments and convert these into sales opportunities for The Group.
- Acquire and maintain a working knowledge and market intelligence of competition portfolio.
- Oversee the preparation and distribution of sales communication plans associated with the launch of any new brands or products within Fairmont Hotels and Resorts.
- Collate, send, and follow up proposals, contracts, and credit agreements.
- Check that all content produced by any of the Sales Team internally or externally is always in keeping with Fairmont standards of procedure, best practice, and company policy.
- Prepare weekly, monthly, quarterly, and annual reports highlighting particular performance issues with accounts or markets, suggesting analysis, and proposed remedial actions.
- Work with The Group management team to develop and implement strategic and tactical sales plans across The Group's portfolio and all market areas.
- Actively manage personal and team Sales Activity targets.
- Oversee the preparation of sales promotions and broadcasts and actively follow up sales opportunities.
- Organization participation and agreed follow-up will be required for exhibitions, roadshows, business trips, workshops/training courses, site inspections, and client events.
- Maintain and grow all company loyalty programs.
Qualifications:
- University/College degree in a related discipline preferred.
- Minimum of 3 years of experience in hotel sales. Additional experience in the hospitality industry is an asset.
- Good understanding of luxury market.
- Good understanding of all hotel departments, particularly housekeeping, front office, banquets, and kitchen.
- Must have strong interpersonal skills with attention to detail. Organization a must.
- Strong written and verbal communication skills.
- A team player with a positive attitude.
- Ability to handle multiple tasks simultaneously.
- Must be results-oriented with a need to succeed.
- Must be organized and able to work and follow systems and procedures.
- Must be adaptable to change of strategy, ideas, systems, etc.
- Strong administrative ability.
- Self-motivated, creative, confident, and highly energetic personality.
Remote Work:
No
Employment Type:
Full-time
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