Sales Director

3 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

Job Summary:

The Sales Manager - Government and GCC Markets will be responsible for developing and maintaining a working knowledge of Fairmont Hotels, positioning Fairmont Dubai as the Six Simple Standards leader, and delivering the Fairmont Service Promise core beliefs and Occupational Health and Safety policies.

Key Responsibilities:

  • Develop and maintain close working relationships with all accounts to ensure that client expectations are exceeded.
  • Maintain, acquire, and develop new and existing accounts to increase The Group's market share through research, telesales, existing databases, etc.
  • Explore business opportunities and convert them into room nights and revenue.
  • Remain up-to-date with regional and international developments and convert these into sales opportunities for The Group.
  • Acquire and maintain a working knowledge and market intelligence of competition portfolio.
  • Oversee the preparation and distribution of sales communication plans associated with the launch of any new brands or products within Fairmont Hotels and Resorts.
  • Collate, send, and follow up proposals, contracts, and credit agreements.
  • Check that all content produced by any of the Sales Team internally or externally is always in keeping with Fairmont standards of procedure, best practice, and company policy.
  • Prepare weekly, monthly, quarterly, and annual reports highlighting particular performance issues with accounts or markets, suggesting analysis, and proposed remedial actions.
  • Work with The Group management team to develop and implement strategic and tactical sales plans across The Group's portfolio and all market areas.
  • Actively manage personal and team Sales Activity targets.
  • Oversee the preparation of sales promotions and broadcasts and actively follow up sales opportunities.
  • Organization participation and agreed follow-up will be required for exhibitions, roadshows, business trips, workshops/training courses, site inspections, and client events.
  • Maintain and grow all company loyalty programs.

Qualifications:

  • University/College degree in a related discipline preferred.
  • Minimum of 3 years of experience in hotel sales. Additional experience in the hospitality industry is an asset.
  • Good understanding of luxury market.
  • Good understanding of all hotel departments, particularly housekeeping, front office, banquets, and kitchen.
  • Must have strong interpersonal skills with attention to detail. Organization a must.
  • Strong written and verbal communication skills.
  • A team player with a positive attitude.
  • Ability to handle multiple tasks simultaneously.
  • Must be results-oriented with a need to succeed.
  • Must be organized and able to work and follow systems and procedures.
  • Must be adaptable to change of strategy, ideas, systems, etc.
  • Strong administrative ability.
  • Self-motivated, creative, confident, and highly energetic personality.

Remote Work:

No

Employment Type:

Full-time


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