Service Sales Engineer Elevator Moving System

7 days ago


Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time
Job Summary

We are seeking a highly skilled Elevator Sales Engineer to join our team at Juma Al Majid Holding Group L.L.C. The successful candidate will be responsible for identifying and pursuing modernization projects, negotiating with customers, and overseeing the sales process from start to finish.

Key Responsibilities
  1. Project Identification and Pursuit: Proactively identify and respond to bid opportunities, prepare bid responses, and negotiate with potential customers to secure down payments.
  2. Sales Process Management: Oversee job details throughout the sales process, including managing contract documents, creating approvals and layouts, and tracking to completion.
  3. Installation Process Coordination: Initiate the sales installation process by working directly with field management on projects and coordinating activities and information related to ordering and installation of equipment.
  4. Project Management: Participate in ongoing project management activities, including site visits, project meetings, and ensuring customer needs are met.
  5. Collaboration and Communication: Independently collaborate with service sales and operations to ensure customer needs are met, and provide general understanding of contract terms and/or language.
  6. After-Sales Support: Provide support to the after-sales manager in answering product queries to meet customer requirements.
  7. Quotation and Contract Management: Review and discuss quotations and contracts with customers, generate quotations, and ensure smooth conversion of free maintenance offers into maintenance contracts.
  8. Maintenance Contract Follow-up: Follow up on maintenance contracts and renewals, and follow up on lost service contracts with customers.
  9. Customer Meetings and Communication: Attend meetings with customers, follow up on other brand elevators, and prepare quotations for repair and improvement works.
  10. Financial Management: Handle invoicing, billing, and collection follow-up for maintenance and repair work conducted.
  11. Renovation Support: Support the renovation offering.
Requirements

The ideal candidate will possess a Bachelor's Degree in Engineering, with a minimum of 5-12 years of experience in the same field. Additionally, they should have strong negotiation skills, excellent English language skills, and proficiency in Arabic would be an advantage.

The candidate should also have experience in engineering standards and codes of practice, contract and commercial knowledge, team leadership, planning skills, procurement and selling skills, and the ability to plan, organize, lead, and monitor team efforts to their successful completion.



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