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Retail Portfolio Manager

1 week ago

Dubai, Dubai, United Arab Emirates Mackenzie Jones Full time

The Area Retail Manager will be responsible for managing and coaching their direct reports and frontline sales consultants to achieve revenue and profitability targets. The role will drive sales, customer service, and manage a stand-alone P+L, including all revenues from retail stores, partner & white label stores, all direct retail costs, direct support costs, and allocated shared costs.

Key Responsibilities:

  1. To lead and develop a team of retail managers across multiple formats
  2. To drive sales growth through effective management of store operations and customer service
  3. To manage the financial performance of retail stores, including P&L management and cost control
  4. To analyze issues, develop solutions, and influence key decisions, balancing risk with results

About Mackenzie Jones:

Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting, and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies, and candidates as individuals who have unique needs.

We always listen, constantly learn, occasionally challenge, and frequently advise. It's all part of a service renowned for its courtesy, consideration, and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

We're growing rapidly because people appreciate our honesty, commitment, and results.

Required Skills and Qualifications:

  • A minimum of 10 years retail operations experience
  • Track record in managing a team and multi-site (at least 10 stores)
  • UAE work experience is a must
  • The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
  • Proactive sharing of best practices to peers and teams for continuous improvement of performance in their area of expertise
  • A strong record of performance delivery in their area of expertise, through increased sales, cost management, performance against KPIs, and good P&L management