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Account Manager for Enterprise Merchants

2 weeks ago

Dubai, Dubai, United Arab Emirates Checkout Full time

Company Overview

Checkout.com is a leading fintech company that empowers businesses to thrive in the digital economy. Our mission is to provide strategic payments solutions for global enterprises, helping them launch new products and create exceptional customer experiences.

We're built for performance and scalability, with a flexible cloud-based platform that enables our clients to grow their business efficiently. Our team is passionate about collaboration, innovation, and delivering outstanding results. That's why we're recognized as a Great Place to Work accredited company and a Forbes Cloud 100 list member.

Job Description

We're seeking a highly driven Account Manager to join our team. As a trusted advisor and strategic partner, you'll nurture and maintain long-term relationships with our enterprise merchants. Your expertise will help us deliver win-win scenarios and promote the value proposition of our services.

Your key responsibilities will include:

  • Crafting merchant-specific account development plans to drive revenue growth
  • BUILDING high-touch relationships with our clients through regular communication and open dialogue
  • Delivering expert guidance and education to merchants as they develop their global payments strategies
  • Analyzing client performance and providing actionable recommendations to improve payment flow and revenue
  • Focusing on exceeding strategic and financial targets by analyzing active payment products, transaction volumes, and service levels
  • Collaborating with various teams across the company to ensure an exceptional client experience

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Strong knowledge of e-commerce and payments technologies, players, and future trends
  • 2+ years of experience in a PSP, Acquirer, or similar role
  • Experience in B2B Enterprise Account Management and/or Relationship Management in the FinTech and/or Payments industry
  • Strategic problem-solving skills and excellent project management abilities
  • Customer-driven approach with a focus on establishing robust relationships with clients
  • Multifaceted approach adapting to changing requirements and balancing multiple opportunities
  • Proven consultative sales abilities and ability to work well in a fast-paced environment

Benefits

At Checkout.com, we offer a dynamic and inclusive work environment where you can grow your career and make a real impact. We believe in equal opportunities and empower our employees to unlock their potential. If you're passionate about payments and customer success, let's connect