Manager Account Management

1 week ago

Dubai, Dubai, United Arab Emirates Checkout Full time

The role

is actively looking for a strategicthinking resourceful and highly driven Account Manager to nurture and maintain longterm relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve winwin scenarios and promote the value proposition.

The ideal candidate is an independent hardworking individual able to stand out in an entrepreneurial environment and excel through selfmotivation and personal drive. If you are eager to join a growing fastpaced startup company and contribute to crafting its future this is the role for you to make a difference.

How youll make an impact

  • Crafting merchant specific account development plans focusing on revenue generation
  • Building high touch consultative and positive relationships with our merchants through regular and open communications
  • Delivering expertise education and guidance to merchants as they craft and complete a comprehensive global payments strategy.
  • Analyse merchants performance and provide recommendations to improve the payment flow /revenue
  • Focusing on exceeding strategic and financial targets of our merchants by analysing active payment products transaction volumes and service levels
  • Understanding the intricacies of our products services and partner networks thoroughly to leverage as needed to meet our merchants needs
  • Collaborating with various teams across the company (e.g. Sales Integration Support Legal Engineering) to ensure an outstanding merchant experience

Qualifications :

What were looking for

  • 5 year experience in Digital Payments/Acquiring within Account/Relationship Management
  • A strategic problem solver with excellent project management skills
  • Good knowledge of todays major ecommerce and payments technologies players and major future trends
  • Customer driven and able to establish robust relationships with assigned customer base
  • Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
  • Proven enterprise sales abilities and proven ability to work well in a fastpaced environment collaborating across multiple departments and influencing all levels within an external organisation

Payments experience is mandatory for this Manager level role if you do not have Payments experience please keep an eye out for Specialist level roles where we have more flexibility

Additional Information :

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.

Take a peek inside life at via

  • Our Culture video 
  • Our careers page 
  • Our LinkedIn Life pages    
  • Our Instagram 

Apply without meeting all requirements statement 

If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.

Take a peek inside life at via

  • Our Culture video
  • Our careers page
  • Our LinkedIn Life pages   
  • Our Instagram

Remote Work :

No

Employment Type :

Fulltime

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