Senior Enterprise Solutions Specialist

1 week ago


Sharjah, Sharjah, United Arab Emirates Star Services LLC Full time
Job Summary

Star Services LLC is seeking a highly skilled Senior Applications Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the optimal performance of our application portfolio, managing technical and operational growth, and implementing new business application demands.

Key Responsibilities
  • Application Management: Ensure the existing systems are running optimally, manage the application of relevant system patching and updating software as required, and implement new systems and technologies to meet business needs and strategy.
  • Documentation and Security: Ensure all technical information processes and procedures are effectively documented and kept up-to-date, and work on the applications security to ensure alignment with security compliance requirements.
  • Digital Transformation: Strategically engage in the digital transformation project to support the shift to ERP systems and accelerate business automation initiatives.
  • Stakeholder Management: Build strong relationships with key business stakeholders, follow IT demand management process, and prioritize and report on ongoing initiatives in alignment to IT policies and guidelines.
  • Project Management: Work with business partners, software vendors, customers, and other relevant third parties to help IT system projects, and ensure that all software systems, procedures, and processes are effectively documented to agreed standards and kept up-to-date.
  • Quality Assurance: Undertake regular systems quality assurance activities to ensure systems meet internal quality standards and are operating optimally.
  • Training and Development: Create high-quality training documentation and digital training materials, conduct training sessions to develop the skills of team members, and instruct users in the use of systems.
Requirements
  • Expertise: Expert knowledge, skills, and experience in the management, support, configuration, upgrade, and enhancements of Enterprise Applications.
  • Cloud Technologies: Knowledge of Cloud technologies.
  • Robotics and IoT: Experience in robotics, IoTs, and other 4.0 technologies is a plus.
  • ITIL: Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
  • Security: Knowledge of Standard Security principles both from a systems and network perspective.
  • Stakeholder Management: Experience working with senior non-technical stakeholders.
  • Team Management: Team management experience, including training, performance management, and development of staff members.
  • Project Management: Experience of project management methodologies.
  • Education: A bachelor's degree in IT Engineering, Computer Science, or Systems Management. A PMP or ITIL qualification is highly preferred.
  • Experience: Minimum 8 years of experience in Information Technology.


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