E-commerce Service Delivery Manager

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Premier Insurance Brokers L.L.C Full time
About the Role:

We are looking for an experienced E-commerce Service Delivery Manager to join our team at Premier Insurance Brokers L.L.C.

Responsibilities:
  • Oversee the launch, maintenance, and enhancement of our online insurance platform to ensure a seamless user experience.
  • Work closely with sales, marketing, and IT teams to align goals and ensure smooth execution of e-commerce initiatives.
  • Develop and implement operational strategies to drive business growth and improve customer satisfaction.
Requirements:
  • Bachelor's degree in Business Administration, IT, Management, or a related field.
  • 10+ years of experience in e-commerce operations, call center management, or Insurtech.
  • Strong understanding of IT infrastructure, CRM systems, and call center technologies.


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