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Sales and Client Relationship Manager

1 week ago

Dubai, Dubai, United Arab Emirates Christian Dior Couture Full time

We are seeking a talented Fine Jewelry and Watches Sales Specialist to join our team in Dubai and lead the FJ department.

Main Job Responsibilities:
  • To manage the day-to-day operations of the FJ department, ensuring seamless functions.
  • To develop and maintain strong relationships with key clients, driving sales growth and optimizing client management.
  • To showcase products and deliver exceptional customer experiences, contributing to sales growth.
  • To coordinate the repair and transfer of items within and outside the region.
  • To provide training and coaching to sales teams on departmental collections.
  • To foster client loyalty by demonstrating brand values and excellence.
  • To maintain the highest standards of customer service.
  • To ensure the sales area remains visually appealing and the store's image is upheld.
Required Skills:
  • Exceptional communication and negotiation skills for building strong client relationships.
  • Experience in luxury retail customer service.
  • A positive attitude and enthusiasm are essential for success.
  • A professional appearance is mandatory.
  • Ability to work collaboratively as part of a high-performing team.
  • Pride in achieving individual targets and contributing to team goals.
  • Flexibility and punctuality are vital for meeting deadlines.
  • Fluency in Arabic is an advantage but not necessary.