Client Relationship Manager
6 days ago
Job Opportunity
We are seeking a skilled professional to join our sales team as a Senior Sales and Client Service Manager. In this role, you will drive sales growth and expand our client base by identifying and pursuing sales opportunities, developing long-term relationships, and contributing to the company's overall success.
Key Responsibilities
- Identify and pursue sales opportunities by understanding client needs and offering tailored solutions.
- Develop and maintain a pipeline of potential clients and follow up on leads to convert them into active clients.
- Collaborate with the sales team to achieve revenue targets and contribute to the company's growth.
- Handle clients' enquiries via different channels, including live chat and phone call.
- Familiarize with various proprietary platforms to educate clients and align with our business model.
- Assist clients in understanding the trading cycle, including funding process, position transfers, corporate actions, margin calculation, and statements reconciliation.
- Troubleshoot with clients and take ownership when issues arise, follow up, escalate, and liaise with internal parties.
Requirements
To succeed in this role, you will need:
- Strong financial product knowledge, including equities, fixed income, and derivatives.
- Good understanding of trading systems for institutions, high net worth individuals, and bank white label.
- A self-starter mindset with analytical and critical thinking skills.
- Ability to handle stress, work independently, and autonomously in a fast-paced environment.
- Excellent command of written and spoken English; Arabic is an added advantage.
- Experience in the MENA region: Understanding of the financial markets and regulatory environment is highly desirable.
What We Offer
We offer a competitive salary, annual performance-based bonus, excellent health and welfare benefits, great work-life balance, and unique opportunities for career progression and job scope expansion in a global company.
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