Customer Reservations Specialist
1 month ago
As a Customer Reservations Specialist at Marriott International, Inc, you will play a vital role in enhancing our guests' travel experiences. Your primary responsibilities will include:
- Guiding Customers: Assisting and advising clients who are exploring various travel options tailored to their preferences.
- Reservation Management: Making bookings for clients based on their specific needs and financial considerations.
- Availability Checks: Verifying the availability of accommodations or transportation for clients on their preferred travel dates.
- Itinerary Planning: Aiding in the creation of travel itineraries by recommending local attractions and points of interest.
- Payment Processing: Handling payments and dispatching confirmation details to clients promptly.
- Issue Resolution: Addressing any complications that may arise with bookings or reservations efficiently.
- Service Promotion: Actively selling and promoting our reservation services to potential clients.
- Customer Inquiries: Responding to any questions clients may have regarding the reservation process.
- Up-selling Opportunities: Informing clients about additional services or special packages, such as tour tickets, travel insurance, or upgraded accommodations.
- Support for Changes: Providing assistance to clients who may need to modify or cancel their reservations.
Your expertise and dedication will contribute significantly to our mission of delivering exceptional service and memorable experiences for our guests.
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Customer Service Reservation Specialist
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePosition OverviewAs a vital member of our team, you will be responsible for delivering exceptional service to our guests. Your role will encompass various tasks that ensure a seamless reservation experience.Key ResponsibilitiesDeliver Outstanding Service: Provide professional, friendly, and engaging interactions with guests at all times.Manage Rooming Lists:...
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Reservations Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Autostrad Rent a Car Full timeJob OverviewAutostrad Rent a Car is seeking a highly organized and detail-oriented Reservation Coordinator to join our team. As a key member of our reservations department, you will be responsible for managing and coordinating all aspects of reservations, ensuring seamless customer experiences and efficient operations.Key ResponsibilitiesDownload and verify...
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Hospitality Reservations Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timeJob SummaryWe are seeking a highly organized and detail-oriented Food and Beverage Reservations Coordinator to join our team at Rotana Hotels & Resorts. As a key member of our hospitality team, you will be responsible for ensuring seamless reservation experiences for our guests.Key ResponsibilitiesReservation Management: Receive and manage restaurant...
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Guest Services Reservations Coordinator
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full timePosition OverviewAs a Customer Reservations Specialist at Marriott International, Inc, you will play a crucial role in enhancing the travel experience for our guests. Your responsibilities will include:Advising Customers: Providing expert guidance to clients who are exploring various travel options tailored to their preferences.Making Reservations:...
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Reservation Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Autostrad Rent a Car Full timeJob OverviewAutostrad Rent a Car is seeking a highly organized and detail-oriented Reservation Coordinator to join our team. As a key member of our reservations department, you will be responsible for managing and coordinating all aspects of reservations, ensuring seamless customer experiences and efficient operations.Key ResponsibilitiesDownload and verify...
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Customer Engagement Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ps Full timeJob SummaryWe are seeking a highly skilled Spa Attendant to join our team at a luxurious 5-star hotel in Qatar. As a Spa Attendant, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesGreet and Welcome Guests: Greet customers and confirm their reserved treatments or...
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Reservations Team Lead
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates SOFITEL Full timeJob SummaryThe PositionAs a Reservations Supervisor at Sofitel, you will be responsible for handling customer calls and inquiries related to room reservations, with a focus on revenue maximization and quality. This role requires a strong understanding of revenue management strategies and the ability to maximize room revenue through effective upselling...
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Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Novotel Hotels Full timeJob DescriptionWe are seeking a highly skilled Reservations Agent to join our team at Novotel Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Guest Welcome and Relations: Provide a warm and personalized welcome to...
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Food and Beverage Reservations Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timeJob SummaryWe are seeking a highly organized and detail-oriented Food and Beverage Reservations Coordinator to join our team at Rotana Hotels & Resorts. As a key member of our hospitality team, you will be responsible for ensuring seamless reservation experiences for our guests.Key ResponsibilitiesReservation Management: Receive and manage restaurant...
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Guest Services Reservation Representative
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timePosition OverviewAs a Reservation Agent, you will play a crucial role in delivering exceptional service to our guests. Your responsibilities will include:Providing Outstanding Service: Deliver consistently professional, friendly, and engaging interactions with guests.Managing Rooming Lists: Accurately enter and maintain rooming lists as required.Reservation...
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Food and Beverage Reservations Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timeJob SummaryWe are seeking a highly organized and detail-oriented Food and Beverage Reservations Coordinator to join our team at Rotana Hotels & Resorts. As a key member of our hospitality team, you will be responsible for ensuring seamless reservations experiences for our guests.Key ResponsibilitiesReservation Management: Receive and manage restaurant...
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Airport Operations Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Jetex Dubai Full timeJob Summary:Jetex Dubai is seeking a highly organized and detail-oriented Airport Operations Specialist to join our team. As an Airport Operations Specialist, you will be responsible for coordinating with airport authorities to ensure seamless operations.Key Responsibilities:Airport Permit Coordination: Coordinate with airport authorities to obtain landing...
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Customer Support Specialist
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Elaf Group Full timeJoin Elaf Group as a Customer Support Specialist!At Elaf Group, we are dedicated to discovering exceptional talent who are eager for innovation and knowledge advancement.Working with us involves a remote work model along with access to state-of-the-art training programs and corporate certifications.As part of our onboarding journey, candidates will undergo a...
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Customer Experience Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeJob DescriptionRole: Customer Experience SpecialistLocation: Abu DhabiRole Purpose:Executing the bank's strategy of being the best bank in service in the UAE by monitoring and analyzing customer feedback from multiple channels, highlighting trends, and sharing analysis reports to identify action plans to improve customer satisfaction.Key...
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Reservations Supervisor
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates SOFITEL Full timeJob SummaryThe Reservations Supervisor at Sofitel is responsible for overseeing the day-to-day operations of the reservation department, ensuring that sales agents are meeting their responsibilities and that the workload is distributed fairly and completed in a timely and professional manner.Main ResponsibilitiesRevenue MaximizationSupervise the reservation...
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Reservations Agent for Multi Properties
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriot International Full timeJob SummaryJob Category: ReservationsLocation: The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab EmiratesSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: Non-ManagementJob Responsibilities:Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest...
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Customer Service Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Linked4HR Full timeJob SummaryWe are seeking a highly skilled and professional Customer Service Representative to join our team at Linked4HR. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Greeting and Seating: Greet guests warmly...
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Customer Experience Specialist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time{"h1": "Customer Experience Specialist", "p": "At Abu Dhabi Islamic Bank PJSC, we are seeking a Customer Experience Specialist to join our team. As a key member of our Customer Excellence Group, you will be responsible for monitoring and analyzing customer feedback from various channels, identifying trends, and sharing analysis reports to inform action plans...
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Multi Property Reservations Agent
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriot International Full timeJob SummaryJob Category: ReservationsJob Summary: As a Reservations Agent for Multi Properties, you will be responsible for processing all reservation requests, changes, and cancellations received by various channels. You will identify guest reservation needs and determine the most suitable room type, verifying availability and rates. You will also explain...
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Customer Success Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates SCHNEIDER ELECTRIC - UAE Full timeJob DescriptionJob Title: Customer Success SpecialistCompany: SCHNEIDER ELECTRIC - UAEJob Summary:We are seeking a highly motivated and results-driven Customer Success Specialist to join our team in the UAE. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our existing customers, identifying...