Client Service Advocate
4 days ago
- Onboarding new customers
- Conducting regular reviews with customers
- Handling customer inquiries
- Conducting health checks
- Retailing customers
- Conducting training feedback
- Processing cancellations
- Negotiating contract renewals
- Upselling packages
- Managing OTRS tickets
- Performing inbound and outbound calls
- Controlling the control room during office hours
- Performing other duties as assigned by the General Manager
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Senior Client Advocate
5 days ago
Dubai, Dubai, United Arab Emirates Client of Prestige IFA Full timeKey ResponsibilitiesThe Senior Client Advocate will play a pivotal role in fostering exceptional relationships between the organization and its esteemed clients. This involves collaboration with financial planners and client service teams to deliver unparalleled client experiences.Develop and maintain day-to-day client relationships, ensuring their financial...
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Global Services Advocate
4 days ago
Dubai, Dubai, United Arab Emirates IFS Full timeWe are looking for a skilled Global Services Advocate to help drive the transition to a primarily recurring revenue model in Services. As a Global Services Advocate, you will be responsible for providing comprehensive, business-contextualized, and accurate information to support the sales cycle in a timely manner.The ideal candidate will have a strong...
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Senior Claims Advocate
2 days ago
Dubai, Dubai, United Arab Emirates Harrison Holgate Full timeA widely respected Lloyd's Broker has an exciting new opportunity based in Dubai. The Senior Claims Advocate will play a dynamic role in providing technical expertise and claims advocacy services to clients. In this role, the Senior Claims Advocate will be working alongside their partners, Producers, Account Executive, and Brokers to manage claims...
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Customer Service and Sales Advocate
1 day ago
Dubai, Dubai, United Arab Emirates Drnutrition Full timeAre you a people person looking for a challenging and rewarding career opportunity? Look no further! As a customer service and sales advocate at Dr. Nutrition, you will play a vital role in ensuring our customers receive exceptional service and support.Main ResponsibilitiesAct as the primary point of contact for customers, addressing their inquiries and...
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Dubai-Based Claims Advocate
12 hours ago
Dubai, Dubai, United Arab Emirates Harrison Holgate Full timeWe are seeking a highly motivated and experienced Claims Advocate to join our team in Dubai. As a Claims Advocate, you will be responsible for managing a portfolio of complex claims for clients through the full claims lifecycle.Primarily focusing on Energy claims, you will work closely with clients to understand their needs and provide expert guidance...
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Customer Satisfaction Advocate
18 hours ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAbout UsLexus Dubai is committed to delivering exceptional customer experiences and building lasting relationships with our clients. As a Customer Satisfaction Advocate, you will play a crucial role in achieving this goal by providing outstanding service, resolving customer concerns, and promoting a positive brand image.Your Key ObjectivesDeliver exceptional...
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Client Service Liaison
4 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAt Client of Talentmate, we are seeking a highly skilled and customer-focused Client Service Liaison to join our team. As a key member of our client service department, you will be responsible for delivering exceptional customer experiences through proactive communication and timely issue resolution.The ideal candidate should possess strong interpersonal and...
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Client Growth Advocate
6 days ago
Dubai, Dubai, United Arab Emirates Frontline Performance Group Full timeUnlocking PotentialAt Frontline Performance Group, we believe in empowering individuals to achieve their full potential. As a Customer Success Associate, you'll play a crucial role in supporting our clients' success.Key ResponsibilitiesAdministrative Support: Assist Customer Success Consultants with day-to-day tasks and provide exceptional client...
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Senior Advocate for Complex Claims
2 days ago
Dubai, Dubai, United Arab Emirates Harrison Holgate Full timeAbout the Role: The Senior Claims Advocate will play a key part in Harrison Holgate's Dubai office, working alongside the team to provide exceptional claims services to clients. This dynamic role involves building relationships with major clients, explaining the claims process, and managing client expectations throughout the lifecycle of a claim.Key...
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Senior Client Advocate
3 days ago
Dubai, Dubai, United Arab Emirates NEAR Full timeOur MissionWe are dedicated to providing exceptional customer-centric service and empowering individuals and institutions to shape the future of finance.Job DetailsWe are seeking a Financial Markets Specialist to join our CIS Growth team. The ideal candidate will have a solid financial markets background, proficiency in Russian, and excellent communication...
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Client Technical Advocate
2 days ago
Dubai, Dubai, United Arab Emirates Tanla Solutions Full timeResponsibilities and ExpectationsIn this role, you will be responsible for leading the development and execution of strategies to drive customer success and revenue growth at Tanla Solutions.Your Key Deliverables:Develop and implement customer-centric strategies that drive business growth and retention.Serve as a subject matter expert on our products and...
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Client Facing Customer Service Expert
5 days ago
Dubai, Dubai, United Arab Emirates Win Win - Client based Full timeClient-Facing Customer Service Expert WantedWe are looking for a talented Client-Facing Customer Service Expert to join our team at Win Win - Client based. As a key member of our client-facing department, you will be responsible for delivering exceptional customer experiences to our clients across the European market.As a Client-Facing Customer Service...
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Client Service and Support Professional
5 days ago
Dubai, Dubai, United Arab Emirates Standard Chartered Full timeAbout UsWe're Standard Chartered, a 170-year-old international bank with a passion for innovation and growth. We're committed to making a positive difference for our clients, communities, and each other. Our diverse network enables us to innovate and build banking solutions that support communities to prosper.We're driven by progress and continuously...
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Client Care Specialist
4 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeClient of Talentmate seeks a skilled and compassionate Client Care Specialist to join our client service department. In this role, you will be responsible for handling client inquiries, resolving issues, and providing expert product knowledge to ensure client satisfaction.The ideal candidate should possess strong problem-solving skills, with the ability to...
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Client Relationship Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Client of Prestige IFA Full timePosition OverviewThe Client Relationship Manager will serve as the primary liaison between the organization and its clients, ensuring their financial goals are met with exceptional care and expertise. This role requires collaboration with financial planners and client service teams to deliver a seamless client experience.The ideal candidate is proactive,...
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Client Liaison Expert
1 day ago
Dubai, Dubai, United Arab Emirates Client of Prestige IFA Full timeAbout Client of Prestige IFAWe are a reputable organization dedicated to delivering exceptional financial services to our clients. Our team of experts is committed to providing personalized support and guidance to help our clients achieve their financial goals.Job SummaryThe Client Relationship Manager will serve as the primary liaison between our...
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Client Solutions Associate
4 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeWe are seeking a results-driven Client Solutions Associate to join our client service team at Client of Talentmate. In this role, you will be responsible for providing expert product knowledge, handling client inquiries, and resolving issues to ensure client satisfaction.The ideal candidate should possess strong analytical and problem-solving skills, with...
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Client Relationship Manager
2 days ago
Dubai, Dubai, United Arab Emirates Client of Prestige IFA Full timePosition OverviewThe Client Relationship Manager will serve as the primary liaison between the organization and its clients, ensuring their financial goals are met with exceptional care and expertise. This role requires collaboration with financial planners and client service teams to deliver a seamless client experience.The ideal candidate is proactive,...
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Client Services Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeRoles and responsibilitiesManager - Client Services | MAF Retail | UAE Digital Corporate Head OfficeThe Manager – Client Services is responsible for establishing and fostering relationships internally and externally across teams including MAF Precision Media, marketing, merchandising, trade and analytics stakeholders to ensure strong ties at multiple...
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Client Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates WebCastle Technologies L.L.C Full timeAs the Manager - Client Success, you will be responsible for fostering strong client relationships, ensuring client satisfaction, and driving revenue growth through strategic engagement. You will play a pivotal role in retaining clients, identifying new opportunities for collaboration, and delivering a world-class experience that aligns with our company's...