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Client Technical Advocate

1 week ago

Dubai, Dubai, United Arab Emirates Tanla Solutions Full time
Responsibilities and Expectations

In this role, you will be responsible for leading the development and execution of strategies to drive customer success and revenue growth at Tanla Solutions.

Your Key Deliverables:

  • Develop and implement customer-centric strategies that drive business growth and retention.
  • Serve as a subject matter expert on our products and services, providing guidance to customers and internal stakeholders.
  • Build and maintain strong relationships with customers to understand their needs and preferences.
  • Identify and capitalize on opportunities to upsell and cross-sell our solutions.
  • Collaborate with internal teams to ensure alignment and effective execution of customer-focused initiatives.