Customer Service Representative
5 days ago
We are a leading shipping and logistics firm seeking a professional Receptionist to create a positive impression for clients, partners, and visitors.
Job SummaryThis role requires an Emirati female with excellent communication skills, customer-service mindset, and ability to manage front-desk operations efficiently.
Key Responsibilities- Greet visitors and clients warmly, directing them to the appropriate departments or personnel.
- Answer and manage incoming calls professionally, responding to inquiries or directing calls as needed.
- Maintain the reception area to ensure it is organized, presentable, and welcoming for visitors.
- Manage scheduling and appointments for company representatives, assisting with coordinating meetings and events.
- Handle incoming and outgoing mail and courier services, ensuring accurate documentation and timely distribution.
- Assist with administrative tasks such as filing, data entry, and preparing documents for meetings.
- Ensure security protocols by managing visitor access and maintaining a log of visitors and deliveries.
- UAE National (Emirati) Female.
- Minimum 1-2 years of experience in a receptionist or customer service role preferred.
- Strong interpersonal skills with a friendly and professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills in Arabic and English.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail, organization skills, and a proactive approach to responsibilities.
The estimated salary for this role is around $45,000 per year, depending on qualifications and experience. We offer a competitive benefits package including health insurance, paid time off, and opportunities for career growth.
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