Assistant Manager

3 days ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at JUMEIRAH. As an Assistant Manager, you will play a key role in overseeing the effective operation of our outlet, ensuring that our guests receive an exceptional dining experience.

Key Responsibilities
  • Operational Excellence: Develop and maintain a high-performing team, ensuring that all aspects of outlet operations are running smoothly and efficiently.
  • Guest Experience: Maintain a friendly and attentive demeanor, ensuring that all guests feel welcome and valued.
  • Leadership and Management: Possess strong management skills, ensuring that the outlet is run effectively and efficiently.
  • Reservations and Seating: Control reservations and seating, ensuring that all guests are seated in a timely manner.
  • Service Standards: Ensure that all colleagues demonstrate consistent service standards, providing an exceptional experience for all guests.
  • Inventory and Supplies: Anticipate and manage inventory and supplies, ensuring that all materials are available when needed.
  • Equipment and Tools: Control the usage of all equipment, tools, and service equipment, ensuring that they are used efficiently and effectively.
  • Facilities and Equipment: Monitor the condition of all physical facilities and equipment, making recommendations for improvements as needed.
  • Scheduling and Labour Costs: Prepare colleague schedules, ensuring that labour costs are controlled and overtime is minimized.
  • Communication and Teamwork: Communicate effectively with other departments, ensuring that all colleagues are working together as a cohesive team.
  • Performance Management: Conduct performance evaluations, providing feedback and coaching to colleagues to ensure their continued growth and development.
  • Safety and Security: Ensure that all colleagues have a safe working environment, free from hazards and risks.
  • Forecasting and Revenue Management: Forecast covers and revenues, scheduling accordingly to ensure optimal performance.
  • Colleague Development: Develop all colleagues for future advancement, providing opportunities for growth and development.
  • Compensation and Benefits: Recommend salary adjustments, transfers, promotions, and dismissals, ensuring that all colleagues are fairly compensated and rewarded.
  • Knowledge and Skills: Possess a deep understanding of all food and beverage items, including ingredients, methods of preparation, and proper service.
  • Communication and Guest Relations: Maintain a daily log for communication between colleagues, ensuring that all guests are treated with respect and professionalism.
Requirements
  • Education: Hotel School Degree or diploma or equivalent.
  • Training and Development: Train the Trainer, Up-selling skills training, HACCP.
  • Experience: A total of 4 years Food and Beverage experience.
  • Leadership Experience: 2 years minimum in a similar role in a 5-star international environment.
  • Cultural Competence: Experience working in a multi-cultural environment.
  • Technical Skills: Knowledge of Micros Point of Sale system.
  • Language: Arabic speaking candidate is essential.

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