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Client Engagement Manager

7 days ago

Sharjah, Sharjah, United Arab Emirates Black Pen Recruitment Dubai Full time

Job Title: Client Engagement Manager

Job Summary:

We are seeking a highly skilled Client Engagement Manager to join our team at Black Pen Recruitment Dubai. As a Client Engagement Manager, you will be responsible for building and maintaining strong relationships with prospective and existing clients, driving business growth and success.

The ideal candidate will have a deep understanding of our company products and services, as well as excellent communication and negotiation skills.

Main Responsibilities:

  • Maintaining a deep knowledge of company products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Researching and pursuing new business opportunities.
  • Identifying clients' needs and requirements and proposing suitable solutions.
  • Providing clients with comprehensive product/service consultations and guiding their decision-making process.
  • Upselling and cross-selling products/services to clients.
  • Resolving complaints and issues efficiently and in a timely manner.
  • Meeting sales/revenue targets.
  • Ensuring client satisfaction.

About the Role:

This is an exciting opportunity for a motivated and results-driven individual to join our team and contribute to our company's success.