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Customer Service Operations Manager

7 days ago

Dubai, Dubai, United Arab Emirates Michael Page Full time

Michael Page is seeking a highly motivated Customer Service Operations Manager to join their team. In this role, you will be responsible for overseeing the entire customer service operation, including sales order management, contract management, and customer relationship management.

You will work closely with the Customer Service team to ensure that all orders are processed efficiently and accurately, and that customers receive exceptional service.

The ideal candidate will have at least 5 years of experience in sales export administration, with a strong background in sales order systems and export procedures within the UAE, and knowledge of SAP systems.

Additionally, you will have excellent communication skills in English (with Arabic/French being an advantage) and competent PC skills. If you have a passion for customer service and are looking for a challenging role, we would love to hear from you