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Office Operations Manager
2 weeks ago
- Ensure the premises are presentable and reflect the professional image of Majid Al Futtaim at all times
- Receive calls at the reception and assign them to the right team member, taking down customer messages and ensuring the customer is called back accordingly
- Greet and welcome customers and guests professionally, ensuring every visit is registered and assigned to the right team member
- Organize meetings for Senior Management and handle meeting calendars accurately and promptly
- Allocate and book meeting rooms for employees when requested
- Ensure meeting rooms are kept tidy throughout the day by liaising with the Office Assistants
- Perform clerical, administrative, and project-based duties, including scheduling travel, arranging meetings/corporate events, handling information requests, personal expenses, preparing reports and correspondence, and liaising with different levels of management
- Ensure all service delivery levels are met (e.g., yearly pest control, AC yearly cleaning, carpets, walls, lights, furniture heavy duty deep cleaning)
- Report and take action by addressing issues to the right Line Manager/person/department (e.g., poor level of cleanliness, maintenance issues, behavioral concerns) that may affect the positive image of the organization and the customer journey
- Ensure incoming/outgoing post is logged accordingly and undertake a range of other administrative tasks as identified by the Line Manager
Required Skills and Qualifications:
- High school diploma or relevant work experience
- Ability to maintain a positive attitude
- Excellent communication skills
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
About Us:
We are a leading organization dedicated to delivering exceptional customer experiences across various industries. Our mission is to build strong relationships with our customers, employees, and partners by providing high-quality products and services.