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Front Office Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates CHOCOLALA LLC Full time

**Job Summary**

CHOCOLALA LLC is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our guests.

Key Responsibilities:

  • **Greet and Welcome Guests**: Greet and welcome guests as soon as they arrive at the office, ensuring a warm and professional welcome.
  • **Direct Visitors**: Direct visitors to the appropriate person and office, ensuring they reach their destination efficiently.
  • **Manage Incoming Communications**: Answer, screen, and forward incoming phone calls, emails, and other communications in a timely and professional manner.
  • **Maintain a Tidy Reception Area**: Ensure the reception area is tidy and presentable, with all necessary stationery and materials readily available.
  • **Provide Information**: Provide basic and accurate information in-person and via phone or email, ensuring our guests have the information they need.
  • **Manage Mail and Deliveries**: Receive, sort, and distribute daily mail and deliveries, ensuring they are handled efficiently and securely.
  • **Maintain Office Security**: Maintain office security by following safety procedures and controlling access via the reception desk, monitoring the logbook, and issuing visitor badges as needed.
  • **Order Supplies**: Order front office supplies and maintain an inventory of stock, ensuring we have what we need to operate efficiently.
  • **Manage Calendars and Schedules**: Update calendars and schedule meetings, ensuring our team is well-coordinated and productive.
  • **Perform Clerical Duties**: Perform other clerical receptionist duties such as filing, photocopying, and other tasks as needed.

Requirements and Skills:

  • **Education**: Bachelor's Degree holder.
  • **Experience**: Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • **Technical Skills**: Proficiency in Microsoft Office Suite and hands-on experience with office equipment.
  • **Soft Skills**: Professional attitude and appearance, solid written and verbal communication skills, ability to be resourceful and proactive, excellent organizational skills, and multitasking and time-management skills.