Executive Lounge Manager
1 month ago
As a key member of our team, the Executive Lounge Manager plays a vital role in ensuring that our guests receive exceptional service and a memorable experience at Kempinski Hotel Mall of the Emirates.
Key Responsibilities:- Communication and Representation: Communicate hotel and company philosophy, and represent the hotel management in all guest relations matters.
- Knowledge and Feedback: Have in-depth knowledge of the hotel and its surroundings, and collect feedback information on VIP guests to distribute within the hotel.
- Guest Welcome and Farewell: Welcome, facilitate, and bid farewell to guests, with a focus on top VIPs who require special attention.
- Itinerary Planning and Coordination: Liaise with the Front Office Manager to prepare tailored guest itineraries for top VIPs and coordinate VIP greetings and departures.
- Guest History and Complaints: Obtain information about guests' stays to be entered in the guest history, handle guest complaints and requests, and maintain a record of all complaints and requests.
- Special Projects and Training: Perform special projects and participate in training programs to enhance skills and knowledge.
Additional responsibilities and tasks may be assigned according to the needs of the business and the hotel.
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Executive Lounge Manager
1 month ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeExecutive Lounge ManagerAs a key member of our team, the Executive Lounge Manager will be responsible for delivering exceptional guest experiences in our luxurious lounge. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Guest Relations: Welcome and bid farewell to guests,...
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Executive Lounge Host
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Assistant Lounge Manager
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Bar Lounge Operations Manager
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Senior Lounge Manager
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Senior Executive Lounge Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full timeThe Executive Lounge Manager at Kempinski Hotel Mall of the Emirates is responsible for providing exceptional service to high-profile guests and VIPs. This role requires a deep understanding of the hotel's operations and a strong ability to communicate effectively with guests.Key Responsibilities:Guest Liaison: Welcome, facilitate, and bid farewell to...
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Lobby Lounge Operations Manager
1 month ago
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Lobby Lounge Operations Manager
1 month ago
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Luxury Lounge Operations Manager
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Lounge Operations Manager
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Hospitality Manager
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Lobby Lounge Operations Manager
3 weeks ago
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Talent Acquisition Specialist
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Talent Acquisition Specialist
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Food and Beverage Server
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Operations Manager
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Food and Beverage Operations Manager
3 weeks ago
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Financial Product Sales Specialist
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