Senior Lounge Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

The Senior Lounge Manager is responsible for overseeing the Sofitel Club lounge functions to achieve the highest possible guest satisfaction.

Key responsibilities include:

  • Managing and supervising all tasks of staff to ensure maximum guest satisfaction
  • Liaising with the kitchen on food selection for Breakfast, High Tea, and Cocktail Hour
  • Meeting and greeting all guests personally
  • Overseeing the maintenance of an efficient repeat guest history system
  • Promoting InterHotel sales and in-house facilities

The ideal candidate will have excellent communication skills, a high level of integrity, and the ability to work cohesively as a team with a multicultural workforce.

Qualifications include:

  • Post-secondary school education or diploma from a school for tourism and hotel management
  • Minimum 1-2 years of relevant luxury experience in customer service/guest relations


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