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Front Office Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Executive to join our team at PrecisionHire Solutions. As a key member of our front office staff, you will be responsible for ensuring exceptional patient satisfaction and experience.

Key Responsibilities
  • Conduct patient satisfaction surveys to gauge our clinic's performance and identify areas for improvement.
  • Monitor patients and visitors to ensure their satisfaction and address any concerns promptly.
  • Assist patients with filling out required paperwork, including insurance documents, and verify the accuracy of their information.
  • Communicate with patients and visitors in a clear and respectful manner, providing excellent customer service and support.
  • Work with the marketing team to promote our clinic's services and facilities through various marketing platforms.
  • Translate communication between patients/visitors and staff as needed, ensuring seamless interaction and understanding.
  • Collaborate with local and federal authorities to ensure compliance and support when required.
  • Ensure patient records and papers are accurately stored and maintained, and verify insurance claim forms before submission.
  • Obtain and review patient feedback to continuously improve our services.
  • Maintain patient confidentiality and adhere to data protection policies.
Requirements

We require a high school or bachelor's degree and excellent communication and interpersonal skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.