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Security Specialist
2 months ago
As a Security Officer at Accor, you will be responsible for ensuring the safety and security of our guests and employees. Your duties will include:
- Security Operations
- Conduct regular patrols of all hotel areas, including guest floors, public spaces, and back-of-house areas.
- Monitor and respond to security systems, including CCTV, alarms, and access control.
- Respond promptly to emergencies, alarms, and disturbances.
- Conduct security checks and inspections to identify and mitigate potential risks.
- Guest and Staff Safety
- Ensure the safety and security of guests and employees at all times.
- Provide assistance and support to guests and employees in emergency situations.
- Investigate incidents and accidents, and prepare detailed reports.
- Access Control
- Control access to hotel premises, ensuring only authorized personnel and guests enter.
- Monitor and manage the issuance of keys, access cards, and other security-related equipment.
- Customer Service
- Provide excellent customer service to guests, addressing any security concerns or inquiries.
- Assist with directions, general information, and guest requests as needed.
- Compliance and Reporting
- Ensure compliance with hotel policies, procedures, and regulations.
- Maintain accurate records and logs of all security activities, incidents, and investigations.
- Report any security breaches or suspicious activities to the Security Manager.
- Training and Development
- Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
- Assist in the training of new security staff as required.
Qualifications
We are looking for a highly motivated and experienced Security Officer to join our team. The ideal candidate will have a high school diploma or equivalent, and additional security training or certifications are preferred.