Security Specialist

4 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

Key Responsibilities

  • Security Operations
    • Patrol all areas of the hotel, including guest floors, public areas, back-of-house areas, and perimeter, to ensure a safe environment for guests and staff.
    • Monitor security systems such as CCTV, alarms, and access control systems to prevent unauthorized access and detect potential security threats.
    • Respond promptly to emergencies, alarms, and disturbances, and take necessary actions to resolve the situation.
    • Conduct regular security checks and inspections to identify and mitigate potential risks, and maintain accurate records of security activities.
  • Guest and Staff Safety
    • Ensure the safety and security of guests and employees at all times, and provide assistance and support in emergency situations.
    • Investigate incidents and accidents, and prepare detailed reports to identify causes and implement corrective actions.
  • Access Control
    • Control access to hotel premises, ensuring only authorized personnel and guests enter, and monitor and manage the issuance of keys, access cards, and other security-related equipment.
  • Customer Service
    • Provide excellent customer service to guests, addressing any security concerns or inquiries, and assist with directions, general information, and guest requests as needed.
  • Compliance and Reporting
    • Ensure compliance with hotel policies, procedures, and regulations, and maintain accurate records and logs of all security activities, incidents, and investigations.
    • Report any security breaches or suspicious activities to the Security Manager, and take necessary actions to resolve the situation.
  • Training and Development
    • Participate in training programs and drills to stay updated on security protocols and emergency response procedures, and assist in the training of new security staff as required.

Qualifications

Education: High school diploma or equivalent; additional security training or certifications preferred.


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