Sales and Customer Service Representative
3 weeks ago
- Welcoming customers and directing them to available service technicians.
- Collaborating with service technicians to determine necessary repairs and potential alternatives to expensive repairs.
- Utilizing knowledge of our products and services to provide in-depth information about available parts and service options to customers.
- Responding to customer inquiries about service outcomes, scheduling, and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their vehicle.
- Overseeing the dealership's workflow and schedule.
- Notifying customers of service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are communicated to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
About Eton Institute: As a leading language training institution, we strive to provide exceptional customer service and support to our clients. This role is a vital part of our team, ensuring that our customers receive the best possible experience.
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Customer Service Representative
3 weeks ago
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Sales and Customer Service Representative
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Sharjah, Sharjah, United Arab Emirates Eton Institute Full timeJob Overview: As a Sales and Customer Service Advisor at Eton Institute, you will be responsible for providing exceptional customer service and sales support to our clients. Your primary goal will be to ensure that our customers receive the best possible experience and are satisfied with the services they receive.Responsibilities:Interacting with customers...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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