Current jobs related to Telephone Support Specialist - Dubai, Dubai - Swissôtel Al Maqam Makkah

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support for workplace collaboration technologies, including telephones, Microsoft Teams, projectors, and external phones.Key ResponsibilitiesProvide technical support for workplace collaboration...

  • Administrative Support Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Caliberly Full time

    About the RoleAs a key member of our team at Caliberly, the Administrative Support Specialist will play a vital role in ensuring the smooth operation of our real estate business. This role requires a highly organized and detail-oriented individual with excellent communication skills and experience in administrative support.Key Responsibilities• Team...

  • Legal Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    The Opportunity: We are seeking a highly skilled and organized Legal Support Specialist to join our team. As a key member of our support staff, you will provide exceptional secretarial and administrative support to our partners, ensuring the smooth operation of our business. This role offers a diverse and engaging workload, including calendar management,...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Talent Pal. The successful candidate will be responsible for providing technical support to our end-users, ensuring that they have a positive experience with our IT services.Key Responsibilities:Provide technical support to end-users via phone,...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Sisco Jobs Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Sisco Jobs. The ideal candidate will have 5 years of relevant work experience and a strong understanding of IT systems and infrastructure.Key Responsibilities:Provide technical assistance and support to our internal teamsTroubleshoot hardware...

  • Linux Desktop Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Canonical Full time

    Job SummaryWe are seeking a skilled Linux Desktop Support Specialist to join our team at Canonical. As a key member of our support team, you will be responsible for providing technical support to employees, providing onboarding support, and ensuring that each support request is handled as per our Service Level Agreement (SLA) and to the highest possible...

  • IT Support Specialist

    4 weeks ago

    Dubai, Dubai, United Arab Emirates ITHR 360 Consulting FZE Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at ITHR 360 Consulting FZE. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical support to internal staff via phone, email, and in-person...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ITHR 360 Consulting FZE Full time

    Job Title: IT Support SpecialistAbout the Role:We are seeking an experienced IT Support Specialist to join our team at ITHR 360 Consulting FZE. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Responsibilities:Provide technical support to internal users via phone, email, and in-person...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ITHR 360 Consulting FZE Full time

    Job Title: IT Support SpecialistAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at ITHR 360 Consulting FZE. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical support to internal staff via phone, email, and in-person...

  • Administrative Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Main Responsibilities:The Administrative Officer will provide exceptional administrative support to the Nursery, ensuring its smooth operation. Key tasks include greeting and directing parents, guests, and vendors, as well as providing secretarial, clerical, and administrative support in an efficient and effective manner.Key Accountabilities:To provide...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    Job SummaryDicetek LLC is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesRespond to technical inquiries and resolve issues in a...

  • Administrative Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Oil and Gas Job Search Ltd Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Oil and Gas Job Search Ltd. As a key member of our administrative team, you will be responsible for providing exceptional support to our employees and clients.Key ResponsibilitiesManage incoming calls, identify caller needs, and direct to...

  • Technical Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Talent Pal. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring they receive the highest level of service and support.Key Responsibilities:Provide...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Naffco Electromechanical LLC Full time

    Naffco Electromechanical LLC is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a minimum of 2 years of experience in IT support and a Bachelor's degree in computer science, information technology, or a related field.The successful candidate will have strong problem-solving and critical thinking skills, as well as...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates One&Only Resorts Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at One&Only Resorts. The ideal candidate will have a minimum of 2 years of experience in Information Technology, preferably in a 5-star hotel or resort environment.Key Responsibilities:Provide technical support for hotel operations, including Property Management Systems,...

  • Technical Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Hilti Corporation Full time

    Key Responsibilities:Develop and maintain technical expertise in Hilti Store and Customer Service, ensuring basic technical competencies and processes are up-to-date.Collaborate with cross-functional teams, including Marketing and Project Management Office, to ensure high-quality technical document preparation.Prepare and update technical submittals,...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Emaar Dubai Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Emaar Dubai. As a key member of our IT department, you will be responsible for providing exceptional technical support to our guests and staff, ensuring a seamless and efficient experience.Key ResponsibilitiesProvide help desk support to users, troubleshooting hardware and...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates NAFFCO GROUP Full time

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at NAFFCO GROUP. The successful candidate will be responsible for providing top-notch technical support to our end-users, ensuring that their systems are running smoothly and efficiently.Key Responsibilities:Provide exceptional technical support to end-users, resolving...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job SummaryTalent Pal is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing high-level technical support to end-users, including troubleshooting hardware, software, network, and application issues.Key ResponsibilitiesProvide technical support to end-users, including troubleshooting...

  • IT Support Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Mövenpick Hotels & Resorts. The successful candidate will be responsible for providing technical assistance and support to employees and hotel guests, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesAssist the...

Telephone Support Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Swissôtel Al Maqam Makkah Full time

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Swissôtel Al Maqam Makkah. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  1. Telephone Operations
  • Ensure the proper functioning of telephone equipment and implement correct operating procedures.
  • Handle guest complaints and remarks in a timely and professional manner.
  • Forward messages and record wake-up calls as required.
Guest Communication
  • Utilize effective communication skills to handle confidential guest information.
  • Take down and relay messages to guests in a clear and concise manner.
Fire Safety and Security
  • Handle fire-alarm procedures in accordance with hotel protocols.
Sales and Marketing
  • Promote hotel services and loyalty programs to increase sales.
  • Adapt sales pitches to suit individual guest needs.
Administrative Tasks
  • Verify telephone equipment rental charges and long-distance charges.
  • Record and post chargeable calls on guest invoices when the electronic system is down.

Requirements

To be successful in this role, you will need to possess:

  1. Excellent Communication and Organizational Skills
  2. Good Knowledge of Windows
  3. Fluency in English and the local language
  4. Ability to work in a fast-paced environment
  5. Proactive and reactive approach to problem-solving

What We Offer

As a Customer Service Representative at Swissôtel Al Maqam Makkah, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for growth and development.