Guest Experience Specialist
1 week ago
Job Summary
We are seeking a highly motivated and detail-oriented Guest Experience Specialist to join our team at Mövenpick Resort Al Marjan Island. As a key member of our hospitality team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.
Key Responsibilities
- Cleanliness and Maintenance
Ensure that all assigned guest rooms are cleaned to the highest standards, paying attention to every detail to provide a comfortable and clean space for our guests.
Personalized ServiceTake the initiative to add a personalized touch to each guest's experience, making them feel valued and appreciated.
Guest Privacy and BelongingsRespect guests' privacy and belongings while providing exceptional service, ensuring that their stay with us is nothing short of exceptional.
Requirements
To be successful in this role, you will need:
- Experience
At least 1 year of experience in a similar role in a 5-star hotel or resort in the UAE.
Interpersonal and Communication SkillsExcellent interpersonal and communication skills to effectively interact with guests and colleagues.
Time ManagementAbility to prioritize tasks and manage your time effectively in a fast-paced work environment.
TeamworkBe a team player who can work collaboratively with others to achieve common goals.
About Accor
At Accor, we believe that our employees are the heart of our business. We offer a dynamic and supportive work environment that allows our employees to grow and develop their skills. We are committed to providing exceptional service to our guests and creating memorable experiences for them.
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