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Guest Services Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Melia Hotels International S.A.(Meliá) Full time
Job Overview

The Guest Services Coordinator will be responsible for coordinating and executing various guest services, including but not limited to, room assignments, amenities, and special requests. This role requires strong organizational skills, attention to detail, and effective communication.

Key Responsibilities
  • Coordinate and execute guest services, including room assignments, amenities, and special requests.
  • Communicate effectively with guests, colleagues, and departments to ensure seamless delivery of services.
  • Monitor and address any guest complaints or concerns in a timely and professional manner.
Requirements
  • Minimum 1 year experience in a related field, such as hospitality or customer service.
  • High school diploma.
  • Excellent verbal and written English communication skills.
  • Basic computer proficiency.
  • Strong organizational and time management skills.