Client Service Coordinator
3 days ago
About the Position:
Mashreq invites applications for the role of Client Service Coordinator, a key member of our corporate banking team. In this position, you will be responsible for coordinating client interactions, ensuring seamless delivery of our services, and exceeding client expectations.
Responsibilities:
- Coordinate client interactions, managing enquiry responses and service requests.
- Collaborate with stakeholders to resolve complex issues and improve processes.
- Monitor and report on client activity, identifying trends and areas for improvement.
- Provide education and training to clients on product knowledge and services.
Requirements:
- Hold a university degree and possess at least 2 years of experience in customer facing roles.
- Develop a deep understanding of corporate banking products and services.
- Possess excellent communication and interpersonal skills, with proficiency in spoken and written English.
- Ability to build strong relationships with clients and stakeholders.
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