Customer Retention Specialist
5 days ago
We are seeking an experienced Customer Retention Specialist to join our team. As a key member of our digital media organization, you will be responsible for fostering strong relationships with our users, driving engagement, and implementing strategies to retain existing customers.
Key Responsibilities:- Foster strong relationships with users through targeted engagement initiatives and retention campaigns.
- Develop and execute customer engagement strategies to keep users actively using the platform and encourage repeat visits.
- Plan and implement retention campaigns, personalized messaging, and loyalty programs to reduce churn and increase customer loyalty.
- Analyze user data and metrics to inform decision-making and measure the effectiveness of engagement and retention efforts.
- 5+ years of proven experience in customer engagement, customer retention, or a similar role in the digital media or entertainment industry.
- Familiarity with user analytics platforms to track user behavior and engagement metrics.
- Fluent in Arabic and English.
-
Retention Specialist
3 days ago
Dubai, Dubai, United Arab Emirates OSN Full timeCompany OverviewThe OSN Group is a leading entertainment company in the Middle East and North Africa, providing premium content services to 26 countries. We are committed to delivering exceptional customer experiences through innovative storytelling and cutting-edge technology.Job DescriptionThe Retention Manager plays a critical role in driving customer...
-
Manager - Customer Retention Engagement
3 weeks ago
Dubai, Dubai, United Arab Emirates Etisalat UAE Full timeResponsible for fostering strongrelationships with our OTT SVOD and AVOD platform's users,driving engagement, and implementing strategies to retain existingcustomers. This role is pivotal in creating a positive userexperience, increasing user loyalty, and reducing churn throughtargeted engagement initiatives and retentioncampaignsDevelop and execute...
-
Digital Retention Lead
5 days ago
Dubai, Dubai, United Arab Emirates Etisalat UAE Full timeDigital Retention LeadWe are looking for a Digital Retention Lead to drive user retention and engagement across our digital platform. This is an exciting opportunity to develop and execute customer engagement strategies that drive user loyalty and satisfaction.Key Responsibilities:Develop and execute customer engagement strategies to keep users actively...
-
Growth and Retention Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Optimizely Full timeGrowing with Our CustomersWe are seeking a talented Customer Success Manager to join our team at Optimizely. As a key partner in helping customers achieve their strategic objectives, you will drive adoption, retention, and expansion of our products and services by being a trusted advisor to our clients.Your key responsibilities will include building and...
-
Customer Retention Marketing Executive
22 hours ago
Dubai, Dubai, United Arab Emirates BFL Group Full timeBFL Group: Where Fashion Meets ValueWe are a global leader in off-price retail, offering an unparalleled shopping experience to our customers. Our unique business model allows us to source high-quality fashion and homeware products at significantly lower prices than traditional retailers. This enables us to pass the savings onto our customers, making fashion...
-
Customer Relationship Management Specialist
23 hours ago
Dubai, Dubai, United Arab Emirates Refine Development Management Full timeWe are looking for a Customer Relationship Management Specialist to join our team at Refine Development Management. The successful candidate will have a strong understanding of CRM systems and be able to analyze large amounts of data to generate actionable insights.Responsibilities:Maintain and update the CRM system to ensure data accuracy and...
-
Customer Service Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates ruya Full timeThe Customer Service Specialist's primary responsibility is to provide an outstanding customer experience by taking full ownership of resolution for all customer needs. They will interact with customers across a variety of channels (primarily digital, but also in the community centre) and take end-to-end ownership for resolving the customer's query / issue...
-
Retention Marketing Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Fresh Prints Full timeDrive growth at one of the fastest-growing companies in America Hi, I'm Faiza—the Hiring manager. Fresh Prints is an NYC-based custom apparel startup, experiencing 60% growth Y/Y. As a Retention Coordinator, you'll join a team driving the growth of our $40 million business by retaining high-value accounts at scale. You'll grow as Fresh Prints grows....
-
Customer Experience and Retention Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Allianz Worldwide Care Full timeJob Description:The After Sales Support Assistant Manager is responsible for overseeing the setup and management of new business and renewal onboarding, ensuring seamless processes within the team that meet customer needs. This includes interfacing with various departments and supporting growth initiatives across the business to guarantee efficient...
-
Automotive Operations Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeRobinson & Co (Singapore) Pte Ltd is looking for an Automotive Operations Specialist to join our team. As a key contributor to our parts operations, you will play a vital role in ensuring the supply of all parts as per customer and workshop demands.As an Automotive Operations Specialist, you will interact with Customers, Service Advisors, Parts Supervisors,...
-
Professional Sales Retention Agent
3 days ago
Dubai, Dubai, United Arab Emirates TOPTALENT Full timeJob OpportunityA highly skilled and experienced FX sales retention agent is needed to join TOPTALENT's dynamic international team in Dubai. A comprehensive relocation package will be provided to support the successful candidate.Key responsibilities include promoting company products, developing relationships with clients, converting leads into customers,...
-
Customer Retention Expert
22 hours ago
Dubai, Dubai, United Arab Emirates SleekFlow Full timeAbout YouAs a highly motivated and consultative professional, you'll thrive in a fast-paced environment where no two days are the same. You'll have a deep track record of creating significant impact for clients and be comfortable navigating complexities and needs across industries and lifecycles. Your ability to distill technical or complex systems into...
-
Talent Management Specialist
1 day ago
Dubai, Dubai, United Arab Emirates Emirates Consulting Group Full timeCompany Overview:The Emirates Consulting Group is a dynamic organization that requires a proactive Talent Management Specialist to support management with tasks related to Training & Development, E-learning, Employee engagement, Talent retention, and other employee-related services.Job Description:Assist Line Manager in providing efficient HR administrative...
-
Customer Acquisition Specialist
7 hours ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeMarketing Strategy:Our marketing strategy focuses on building a strong brand presence, driving customer growth, and delivering value-driven marketing campaigns.Key Objectives:To position our discount retail offerings as a value-oriented solution in the market.To create a compelling brand story that resonates with cost-conscious consumers.To develop and...
-
Digital Marketing Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Al Tayer Group Full timeAl Tayer Group, a leader in luxury retail in the Middle East, is seeking an experienced Digital Marketing Specialist to join its team. As a CRM Coordinator, you will play a key role in supporting the development and execution of customer relationship management strategies to drive engagement, retention, and loyalty.About The RoleThe role will collaborate...
-
Client Relations Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Zaki Designs Full timeZaki Designs is seeking a seasoned Client Relations Specialist to join our team. The ideal candidate will be responsible for establishing, developing, and nurturing lasting relationships with customers.The Client Relations Specialist will focus on maintaining relationships with existing clients and building relationships with new ones. This role requires the...
-
Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Experience SpecialistAt ADIB - Abu Dhabi Islamic Bank, we are committed to delivering exceptional customer experiences. The Customer Experience Specialist plays a vital role in achieving this goal by ensuring timely and efficient resolution of customer inquiries and complaints.Key Responsibilities:Deliver excellent customer service in accordance...
-
Customer Experience Manager
3 days ago
Dubai, Dubai, United Arab Emirates OSN Full timeAbout UsAt OSN, we believe that great stories have the power to unite, inspire, and heal people from all walks of life. Our mission is to bring these incredible stories to audiences across the MENA region, curating a diverse range of series, films, and documentaries for our subscribers. As a leader in premium content services, we strive to create memorable...
-
Customer Engagement Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Jobtrack Management Services Full timeCLIENT RELATIONSHIP SPECIALIST WANTED IN DUBAIJobtrack Management ServicesA Challenging Opportunity for a Customer-Facing ProfessionalWe're seeking a highly motivated and results-driven Client Relationship Specialist to join our team in Dubai. As a key member of our team, you will be responsible for managing customer relationships, identifying opportunities...
-
Dubai, Dubai, United Arab Emirates Antal International Full timeDigital Marketing Specialist - Forex and Trading Our client is a leading Financial Services company specializing in Trading and Investment Solutions. Are you a digital marketing expert with deep knowledge of Forex and online trading ? Do you thrive on engaging traders, increasing retention, and driving revenue through digital campaigns ? If so, we want...