Customer Service Representative
3 weeks ago
Key Responsibilities:
- Welcoming Patients: Greet and welcome patients, visitors, and vendors in a professional and friendly manner.
- Patient Check-Ins: Manage patient check-ins, appointments, and maintain accurate patient records.
- Phone Calls: Answer and direct phone calls efficiently, taking messages when necessary.
- Medical Staff Coordination: Coordinate with medical staff to ensure smooth patient flow and timely service.
- Insurance and Payments: Verify insurance information and collect necessary payments.
- Cleanliness and Organization: Maintain cleanliness and organization at the reception area.
- Patient Inquiries: Handle patient inquiries and provide accurate information about clinic services.
- Compliance: Ensure compliance with healthcare regulations and confidentiality policies.
About Happy Way Medical Center: At Happy Way Medical Center, we strive to provide exceptional patient care and service. Our team is dedicated to creating a welcoming and efficient environment for all patients and visitors.
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