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Sales Consultant

2 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

About the Role

The Sales Consultant will be responsible for maximizing every sales opportunity and building long-term business relationships with customers. This role requires achieving sales targets with retained gross margins on units and maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on Customer Satisfaction and Net Promoter Score (NPS) throughout the customer journey.

Key Responsibilities

  • Sales Volume: Achieve and maintain the Company prescribed sales standards for the area of operation, improving and maintaining company and brand image and prestige.
  • Customer Satisfaction: Achieve or exceed CSI/NPS objectives, ensuring maximum customer satisfaction and repeat sales.
  • Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems, achieving or exceeding the target on the number of prospects logged, ensuring achievement of Company business objectives and a larger customer/prospect base.
  • Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers, ensuring safety of cash and minimal chances of any loss.
  • Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features, and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Required Skills and Qualifications

  • 2 years sales experience: Automotive sales background desirable.
  • Upselling skills: Ability to create value from new products.
  • Exceptional written and spoken communication skills: Strong negotiation skills with evident ability to influence customer choices.

About the Team

The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours, most evenings and weekends, to achieve their targets.

What Equips You for the Role

  • Degree or Diploma education: Preferred but not essential.
  • Essential to have at least 2 years experience: In a similar sales position in retail sales.
  • English is essential: Arabic is desirable.
  • Leadership negotiation and influencing skills: Ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
  • UAE Driving license: Required.
  • Possess Technical knowledge of automobiles: Negotiation and influencing skills.