Travel Service Coordinator

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to clients, ensuring their travel needs are met and exceeded.
  • Travel Planning: Assist clients in planning their travel itineraries, including booking accommodations and transportation.
  • Reservation Management: Manage client reservations, ensuring timely and accurate processing of bookings and cancellations.
  • Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell additional services to clients, such as travel insurance and tour tickets.
  • Problem Resolution: Resolve any issues that may arise during the reservation process, ensuring client satisfaction.

About the Role:

This role is ideal for individuals who are passionate about delivering exceptional customer service and have a keen eye for detail. As a Reservations Agent, you will be responsible for managing client reservations, providing travel planning assistance, and ensuring timely and accurate processing of bookings and cancellations.



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