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Client Services Ambassador

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Al Qannati Bkc Groups Of Companies Full time

**Job Overview:**

The Client Services Executive will play a pivotal role in cultivating and maintaining strong relationships with our valued clients. This position requires exceptional communication skills, attention to detail, and the ability to adapt to various client needs.

**Responsibilities:

  • Client Onboarding: Ensure a seamless onboarding experience for new clients, fostering a positive relationship from the outset.
  • Regular Communication: Engage with clients through regular telephone calls, email communications, or face-to-face meetings to understand their needs and preferences.
  • Needs Assessment: Identify opportunities to overcome initial reservations about our products and services.
  • Record Keeping: Maintain accurate records of all existing and potential clients, ensuring timely follow-up and effective communication.
  • Training and Guidance: Provide training and guidance to client service employees to ensure they possess the necessary skills to deliver exceptional service.
  • Client Education: Organize training seminars to empower clients to fully utilize product features and benefits.