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Hotel Ambassador

1 week ago

Sharjah, Sharjah, United Arab Emirates Dorchester Collection Dubai Full time

We are seeking a Hotel Ambassador to represent Dorchester Collection Dubai in a professional and courteous manner. As the first point of contact for our guests, you will be responsible for ensuring that their stay is nothing short of exceptional.

Job Requirements:
  • Provide exceptional customer service to guests
  • Respond to guest requests and complaints in a timely and professional manner
  • Collaborate with departments to ensure seamless execution of guest requests
  • Develop and maintain strong relationships with guests
  • Contribute to the development of effective solutions to guest complaints

Responsibilities:

  • Represent the hotel professionally
  • Provide exceptional customer service
  • Respond to guest requests and complaints
  • Collaborate with departments
  • Develop relationships with guests

Requirements:

  • Proven experience in customer service
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Ability to analyze data and make informed decisions