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Housekeeping Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Marriott International. As a key member of our Housekeeping department, you will be responsible for ensuring the smooth operation of our housekeeping services.
Key Responsibilities:- Room Status Management: Run sold room reports, verify room status, determine discrepant rooms, and prioritize room cleaning to ensure that vacant dirty rooms are cleaned by the necessary time.
- Issue Resolution: Document and resolve issues with discrepant rooms with the Front Desk, ensuring that all discrepancies are addressed in a timely and professional manner.
- Communication and Coordination: Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry, ensuring seamless communication and collaboration among teams.
- Room Assignments: Prepare and distribute room assignments to Housekeeping staff, ensuring that all rooms are cleaned and ready for guest arrival.
- Do Not Disturb Management: Record, monitor, and update the list of 'Do Not Disturb' rooms, ensuring that all rooms are respected and cleaned according to guest preferences.
- Housekeeping Paperwork: Complete required Housekeeping paperwork, ensuring that all records are accurate and up-to-date.
- High school diploma or equivalent required.
- 1-2 years of experience in Housekeeping or a related field.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.